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FAQ
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Frequently Asked Questions
Our Policies
We provide a 14 day grace period for exchanges from the time of receipt of your merchandise. We do not offer refunds at this time. There will be no refunds on custom-made items.
In-store, we offer a 48 hour hold on merchandise. No layaway at this time.
ONLINE TO IN-STORE PICK UP IS AVAILABLE!
In-store, we offer a 48 hour hold on merchandise. No layaway at this time.
ONLINE TO IN-STORE PICK UP IS AVAILABLE!
How Fast Are Orders Sent Out?
The majority of items are shipped within 1-2 business days.
Does OSA Offer Local Delivery?
Not at this time. However, we do offer site-to-store pick up for your concenience.
Who Does OSA Use for Shipping?
Currently, we are using USPS and FedEx.
Are Franchising Opportunities Available?
We look forward to offering this opportunity in the next 1-2 years.
Does OSA Offer Shipping?
Yes, we currently only provide shipping within the U.S. We plan to increase our shipping options beyond the U.S. in the near future.
Are There Any Employment Opportunities at This Time?
Please follow us on social media (Facebook and Instagram) as we will be posting opportunities there first.